Translate

Monday, January 9, 2017

AI might handpick your customer service rep

There are certainly ways to use tech to augment customer service, like Twitter's auto-replies for public-facing business accounts. But if you've called a large company's helpline and gotten a representative that was atypically, unusually helpful, lat...

from Engadget RSS Feed http://ift.tt/2ivNo1C
via IFTTT

No comments:

Post a Comment